
How to make B2B communication in 2024: what has changed?
When you surf a website or browse the LinkedIn feed, what attracts your attention, services and products in itself or how you are told?
Most likely the second hypothesis is the right answer.
Thanks to our privileged view onuniverse B2B and the communication of companies, we can say it with certainty: the B2B communication has changed and a conscious choice in this regard can really make a difference to your business!
Keep reading to find out.

What you will find in the article:
Dear institutional communication, it is time to say goodbye(?)
The times when companies only communicate institutionally are over (or at least hope so). Today companies have the opportunity to tell who they are, or rather, people who are part of the companies have the means to transmit more or less explicit the values in which they believe and tell themselves authentically.
Why would they do that?
Because communication ends itself is no longer enough: companies must communicate well to emerge and to stay a step ahead by getting rid of competition.
The desire to communicate better and to make your choices transpare in terms of communication is supported by a greater predisposition to listening by companies.
Before starting partnerships, especially if in the long term, companies pay more and more attention to the way partners are present.
They want to understand who they have to do, they want to know how you think it and how you show yourself to the world. They must trust you, as in any successful relationship.
It is the communication that changes in form and color, is in transformation
“ Where is it, where is the station? I’m traveling without a ticket and I don’t have direction”
Now that you know what companies are looking for and what is hidden behind change, you're wondering what you need to get into action.
The answer lies in one of our favorite words: strategy (sign this step because, telling you something about us, we are offering you a concrete example of how B2B communication has changed).
If you want to meet the needs of companies that you are confronted with, or rather of the people who work for companies, you will have to process a B2B communication strategy that foresees a clear planning of what you want to communicate and transmit.
If you “are travelling without a ticket and you have no direction” it’s time to point to a precise communication goal.
Establish your priorities and ask yourself: what are they the values you believe in, those that make your company recognizable, unique and credible in the eyes of prospectives? And what are the perfect conditions for those who throw themselves in your arms? Metaphorically, you mean (for B2B a contract can be enough).
How to “change shape and color” to your communication in the perspective of a super transformation?
- CERCA LA TUA VOCE, MA BADA CHE SIA AUTENTICA
It must reflect the way you actually turn to customers, partners and collaborators. If you already have a unique voice that you are not afraid to pull out, have you already thought about the right tone? We don’t talk about the volume, but the way you use it: the communication must be consistent with your style and the people who work with you.
Ask directly to your interlocutors and avoid the insipid and impersonal tones of the 1990s brochures.
- What about the BRAND IDENTITY?
Having a good voice and knowing how to use it is not enough if your company manages competition using the same dress as hundreds of other companies. In the B2B world your business can be itself: if it will show up his true identity, other companies will never forget it and will know how to recognize it whenever they come across its contents. Working on their image is not a superficial activity: it is a first step towards success.
- DEFINITES
Once you define how, you will have to think about what you want it to leak from your site, from your corporate presentations and from your social pages (LinkedIn in primis)? values that are unreliable They must not be explicitly declared, but must be transmitted in some way to ensure that they arrive straight to the point.
Follow the flow and... communicate it
Communication has changed, we agree; but how come?
Why the world changes continuously and if our communication is not able to adapt to this continuous movement we would not be communicating then we wonder how useful.
An example? In recent months our communication has changed If you have noticed we are turning to you by using, as far as possible, neutral terms from a gender perspective, because we think that our articles can interest anyone who is in B2B, regardless of the type of belonging.
We are aware of this, but we are not approving the attempts of anything-washing. It will only work if the attempt is authentic and adherent to ideals.
The world changes and the vision of things should follow these changes. It is not about modes destined to disappear, but of the attempt by companies to constantly question and understand, in progress, how they want to present themselves to never stay back, in a world that no longer exists.
As heirs of a great navigator, could we ever fear a change of course? Obviously not. We look forward to evolving, to continually review our communication and to help you with yours.

If no one has yet told you about how B2B communication has evolved over the last few years and why companies should adopt a strategy to communicate with other realities they compare with, we can help you.