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experience, not theory

Social network:

the complete guide

Giulia Infuci
May 31, 2023

In China, the use of social networks is a constant incomparable in all age groups and are nowmore than 1.1 billion active users every monthAs many will know, however, the Chinese digital ecosystem has many peculiarities that differentiate it from Western reality, so that it can be considered a real parallel digital world.

Social media più utilizzati in Corea del Sud

Because of the so-called“Great Firewall”, a management and security system launched by the Chinese government for the control of internet traffic, the almost all of the social media that we are used to use in our everyday life (such as the ecosystem Meta, Google, X and WhatsApp) is obscured in China.

To meet the needs of a hyper-connected local audience, Chinese high-tech giants (such as Tencent, ByteDance, Alibaba and Baidu) have developed over the years a parallel ecosystem of advanced applications.the Chinese digital panorama represents an indispensable universe to understandif you want to get in direct contact with consumers and place your brand on the Asian market stablely.

In this guide we will analyze the peculiarities of the digital world in China, listing the features and main features of some of the most popular and effective social networks for business in the Dragon Land.

Summary:

  • The Chinese digital ecosystem today: Omnicanality and Social Commerce
  • WeChat: the total super-app between messaging, mini programs and videos
  • Weibo: the heart of micro-blogging and trends in real time
  • Little Red Book (Xiaohongshu): the search engine for lifestyle and influencer marketing
  • Douyin: the titan of short videos and Live Streaming E-commerce
  • Social Networks emerging in China: in addition to the usual known

The Chinese digital ecosystem today

China is the world’s largest social media market, featuring an exceptionally mature and digitised mobile-first user base.Chinese market is incredibly dynamic: consumers adopt new technological habits and entertainment formats with a speed without comparison.

To date, the penetration of social media in Chinaexceed 75% of the total population. The use is almost exclusively from mobile devices and this has led technological giants to evolve their applications towards the model of thesuper-app “all-in-one”.

Chinese consumer does not use a social only for entertainment and an e-commerce only to buy: the experience is totally fused.Within the same application, the user discovers the product through a video or a direct stream, reads community reviews, interacts with customer support of the brand and completes payment in one click through native systems (such as WeChat Pay or Alipay).

The massive integration of Artificial Intelligence forHyper-Personalization of Feedshas made these sales funnels immediate and fluid, offering international companies commercial positioning prairies, provided they can use the right tools.

1. Wechat: the total super-app between messaging, mini-programs and videos

When talking about digital marketing in China,WeChat(developed from the Tencent colossus) is the mandatory starting point.1,35 billion active users, it is not a WhatsApp consideration, but a super-app that centralizes daily life in China: from digital payments to public service reservation, to online shopping.

For international brands, the presence on WeChat is mainly divided into three pillars:

  • Official Accounts (OA):Verified business profiles that work as a mix between a social page and a corporate newsletter. They allow you to send rich content and promotions directly into the user feeds.
  • Mini-Programs (Mini-Programs):Lightweight sub-applications within WeChat. They prevent you from downloading external apps and allow brands to create real custom e-commerce stores, interactive games or loyalty systems.
  • WeChat Channels (Shipinhao):The internal section dedicated to short videos and live streams, fundamental today to intercept organic traffic within the platform and push direct sales.

With a monumental internal market share, WeChat is a “must-have” asset for brand awareness and customer loyalty (Social CRM) in China.

2. Weibo: the heart of micro-blogging and trends in real time

With over 600 million active users,Weibois the main platform of Chinese micro-blogging, often defined the response to X (Twitter). It is the digital public space par excellence, used by journalistic publications,KOL (Key Opinion Leaders), celebrities and brands to spread news, launch campaigns and comment on current trends.

On Weibo companies can open an official account verified(contradistinct by a blue tick) to post textual posts, images, videos and start direct streaming.

Weibo's commercial strength lies in its viral nature and in“Hot Search List”(the hottest topic ranking of the moment): a brand that manages to position itself among the trends of Weibo gets a peak of immediate visibility at national level.The platform is ideal for large-scale launch campaigns, collaborations with great influencers and to stimulate public discussions around its brand.

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3. Little Red Book (Xiaohongshu): The search engine for lifestyle and influencer marketing

♪(known in China asXiaohongshu) is one of the most interesting phenomena of modern marketing. Born originally as a community to exchange reviews of purchases made abroad, it has become the undisputed king of influential marketing andWord-of-Mouth(digital word).

Today Xiaohongshu has over 350 million users, with a strong concentration of young people from Gen Z and Millennials living in China's richest urban areas. Although the user base is historically and predominantly feminine, the male share is growing.User Generated Content (UGC): users publish “notes” (posts with short photos or videos) containing ultra-detailed reviews on fashion, beauty, travel, food and design.

Chinese consumers use Xiaohongshu as a realvisual search engineThe app allows you to directly switch from reading a review to purchasing the product, reducing the barriers to conversion to a minimum.

4. Douyin: the titan of short videos and Live Streaming E-commerce

DouyinAlthough they share the same basic technology and the ultra-precise recommendation algorithm, Douyin is a much more advanced platform from a commercial and structural point of view.

Far from being a social entertainment for teenagers, Douyin boasts over 750 million active daily users covering all demographics, including adult consumers with high spending capacity.Live Streaming E-commerceand the creation ofDouyin Mall, which turned it into one of the country's leading marketplaces, in open competition with traditional giants like Taobao.

Brands exploit the Douyin algorithm to show creative videos and direct sales streams to users perfectly in targets.Branded Hashtag Challengesand partnerships with KOB (Key Opinion Business) allow you to generate massive sales in time windows of a few hours during the live.

Social network emerging and sectoral: as well as the usual known

The Chinese ecosystem includes many other specialized platforms that offer exceptional niche opportunities:

Travel (Ctrip and Mafengwo):With the strong recovery of domestic and international tourism, platforms such as Ctrip (Chinese Booking/Expedia) and Mafengwo (the local Tripadvisor rich in travel diaries and video reviews) have become vital touchpoints for luxury brands, hotel and global retail that want to intercept Chinese travelers.

Bilibili:Born as a platform for anime and gaming enthusiasts, he evolved into the “Chinese YouTube” of reference for Gen Z and Gen Alpha, focused on long high quality videos, tech, lifestyle and educational channels.

Kuaishou:Douyin's main competitor, very strong in short videos and live streams, with a strong penetration in the third and fourth-range Chinese cities (high-potential emerging markets).

Zhihu:The “Chinese Quora”, a high-level Q&A platform, which is fundamental for B2B companies or for brands that sell complex products (such as tech or pharmaceutical) that require authoritative and in-depth explanations.

Do you want to grow your business in China?
Integrating institutional communication on WeChat, Weibo's virality, authentic reviews on Little Red Book and the commercial power of videos on Douyin is the only way to unlock the potential of the world's most dynamic market.

You want to bring your company
China?

Talk to us

You want to bring your company
China?

Talk to us

FAQs about Social Media Marketing in South Korea

What is the most used social in Korea for marketing B2B?

While in the West LinkedIn is the reference point for B2B, in South Korea companies get the highest results by combining KakaoTalk (for direct management of lead and customer care), Naver Blog (fundamental for indexing and lead generation through in-depth content) and BAND (ideal for team collaboration and the creation of private business communities).

Why should companies use Naver to place themselves?

Google only covers a slice of the search engine market in South Korea. Naver is the real local giant: it owns its own algorithm and rewards the content generated within its own platforms, as well as Naver BlogFor an Italian company that wants to export or digital marketing in Korea, being present on Naver is the only way to be visible on local search engines.

How does KakaoTalk work for the company lead generation?

KakaoTalk is not a simple WhatsApp messaging app, but a real super-app. Through business channels (KakaoTalk), brands can send targeted promotional messages, market research, offer automated customer support and create direct sales funnel for South Korean audiences.

Is it advisable to translate social content into Korean?

For an effective digital marketing strategy in South Korea, the use of Korean language is strongly recommendedThe penetration rate of local platforms (Naver, Kakao) is very high and users prefer to interact, read reviews and shop in their native language. English can only be tolerated in extremely technical B2B niches or for global luxury brands.

What are the differences in Korean digital marketing?

South Korean audience expects ultra-rapid communications, graphics treated in detail (massive use of stickers and character owners, as on channels Line and Kakao) and a high level of social interaction. Furthermore, purchasing decisions are strongly influenced by digital wording and blog posts (Naver Blog and Daum Cafe), considered more reliable than traditional advertising.

How can a B2B company start marketing in Korea?

The first step is to analyze which platforms host their business partners or target customers (e.g. BAND for working groups or KakaoTalk Relying on experienced consultants in internationalisation and digital marketing strategies B2B is essential to overcome the language and bureaucratic barriers necessary for opening official business accounts on Korean platforms.

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